RetainCLM
Welcome back
Sign in to your RetainCLM workspace
Forgot password?
256-bit SSL · SOC 2 compliant
Privacy Terms Support
Book a Demo
Tell us about your team and we'll be in touch to schedule a personalized walkthrough.
By requesting a demo you agree to our Terms of Service and Privacy Policy.
Organization Access Disabled
Your organization's account is currently inactive. If you believe this is an error or need assistance, please contact your administrator or reach out to our support team.
Contact Support
Two-Factor Verification
Enter the 6-digit code from your authenticator app.
Discover RetainCLM
AI Customer Lifecycle Management Platform

Know who's leaving.
Act before they do.

RetainCLM is an AI-powered Customer Lifecycle Management platform that predicts churn before it happens and automates the retention actions that stop it. Instead of reacting to cancellations, your team acts on risk signals in real time, powered by machine learning, not guesswork.

Churn Prediction Customer Retention AI Automation Lifecycle Intelligence
Platform

Everything retention needs, in one platform

From risk scoring to automated win-back, RetainCLM covers the full customer lifecycle.

Customer Intelligence
A unified 360° view of every customer's health, behavior, and risk signals.
Customer Overview
A real-time snapshot of accounts, usage, and lifecycle stage at a glance.
Churn Prediction
ML models score churn risk before it becomes a cancellation.
Retention Analytics
Cohort, funnel, and retention-curve tracking to see what's working.
Customer Segmentation
Group customers by behavior, value, and risk for targeted action.
AI Playbooks
Automated, rules-driven retention workflows that trigger themselves.
A/B Testing
Validate retention offers and messaging with statistically sound tests.
Lead Management
Track and convert leads with a built-in pipeline.
Campaign Management
Launch and monitor multi-channel retention campaigns.
Win-Back Engine
Automatically re-engage churned customers with targeted offers.
Revenue & KPI Dashboard
Monitor MRR, LTV, churn rate, and growth in one view.
Real-Time Notifications
Instant in-app, email, and webhook alerts on critical events.
Business Impact

Built to move the metrics that matter

Reduce Customer Churn
Catch at-risk accounts before they cancel.
Increase Customer Retention
Automated playbooks keep customers engaged.
Improve Customer Lifetime Value
Turn one-time buyers into long-term accounts.
Automate Business Decisions
Let AI trigger the next best action, automatically.
Improve Revenue Growth
Protect and grow recurring revenue at the source.
Save Time Through AI Automation
Free your team from manual retention busywork.
Better Customer Insights
One decision platform instead of scattered spreadsheets.
Increase Net Revenue Retention
Grow revenue from existing customers, not just retain it.
Founder

Meet the person behind RetainCLM

Md Alqurayish Sharkar, Founder and CEO of RetainCLM
Founder & CEO
Md Alqurayish Sharkar
Data Scientist Product Engineer

RetainCLM was founded by Md Alqurayish Sharkar with the vision of helping businesses reduce customer churn, improve customer retention, and make smarter decisions through AI-powered Customer Lifecycle Management. By combining artificial intelligence, predictive analytics, and automation, RetainCLM empowers organizations to build stronger customer relationships and achieve sustainable business growth.

Chart Intelligence

Turn Customer Data Into Intelligence

Explore how different data visualizations transform complex customer data into clear, actionable business insights.

Area Chart - underlying values in %
JanFebMarAprMayJunJulAugSepOctNovDec
Retention rate949493939292919090898887
Illustrative example RetainCLM area chart showing monthly active customer retention rate declining from 94 to 87 percent over twelve months

Area Chart

Purpose: It is the clearest way to show a single measure moving over time when the magnitude matters as much as the direction.

RetainCLM: Track the share of customers still active month over month.

Explore
Scatter Chart - one row per account
Engagement scoreChurn risk (%)
12, 881288
18, 791879
22, 842284
15, 721572
28, 682868
9, 91991
31, 743174
24, 612461
19, 661966
74, 817481
68, 766876
81, 728172
77, 667766
71, 637163
86, 698669
21, 342134
33, 283328
17, 411741
39, 223922
26, 372637
44, 314431
61, 196119
72, 147214
83, 118311
66, 246624
79, 217921
91, 9919
88, 178817
58, 275827
94, 139413
69, 316931
76, 367636
84, 298429
Illustrative example RetainCLM scatter chart plotting customer engagement score against predicted churn risk with four labelled quadrants

Scatter Chart

Purpose: Averages hide the accounts that matter.

RetainCLM: Plot engagement score against churn risk, one dot per account, sized by nothing and coloured by risk tier.

Explore
Churn Risk Heatmap - values in %
JanFebMarAprMayJunJulAugSepOctNovDec
Enterprise111012111011121110111011
Mid-market242526272629343944495458
SMB313233343335363537383940
Startup424443454645474847495051
Self-serve555658575960616062636466
Illustrative example RetainCLM churn risk heatmap showing average churn risk by customer segment across twelve months, with mid-market risk rising

Churn Risk Heatmap

Purpose: It makes concentration obvious.

RetainCLM: Put customer segments on the rows and months on the columns, and shade by average churn risk.

Explore
Funnel Chart - customers reaching each stage
StageCount
Leads12400
Qualified4960
Customers1736
Activated1076
Renewed840
Illustrative example RetainCLM funnel chart showing the customer lifecycle from lead through customer, activated, at risk and churned

Funnel Chart

Purpose: In a strictly ordered process, the biggest single drop is usually where the biggest single improvement is available.

RetainCLM: Lead to customer to activated to at-risk to churned.

Explore
Customer Lifecycle Sankey - customers on each flow
TransitionCustomers
Healthy to Healthy430
Healthy to Watch96
Healthy to At risk24
Watch to Healthy68
Watch to Watch142
Watch to At risk74
At risk to Healthy21
At risk to Watch47
At risk to At risk118
Healthy to Retained498
Healthy to Downgraded21
Watch to Retained214
Watch to Downgraded51
Watch to Churned20
At risk to Retained68
At risk to Downgraded44
At risk to Churned104
Illustrative example RetainCLM Sankey diagram showing customer lifecycle movement between healthy, watch, at risk, recovered and churned states

Customer Lifecycle Sankey

Purpose: A funnel tells you 200 customers left a stage.

RetainCLM: Trace where last quarter's healthy accounts ended up.

Explore
Segmentation Sunburst - customers per segment path
Segment pathCustomers
Enterprise / Financial services / Scale44
Enterprise / Financial services / Growth18
Enterprise / Healthcare / Scale31
Enterprise / Healthcare / Growth12
Enterprise / Manufacturing / Scale29
Mid-market / SaaS / Growth96
Mid-market / SaaS / Starter34
Mid-market / E-commerce / Growth78
Mid-market / E-commerce / Starter41
Mid-market / Professional services / Starter52
SMB / E-commerce / Starter124
SMB / Agencies / Starter87
SMB / Other / Starter63
Illustrative example RetainCLM sunburst chart showing customer segmentation by segment, industry and plan tier

Segmentation Sunburst

Purpose: Customer segmentation is naturally nested - region contains industry contains plan tier.

RetainCLM: Break the customer base down by segment, then by industry, then by plan.

Explore
Explore All Visualizations

21 visualizations, each with what it is, why it matters and how RetainCLM uses it. Charts on this page use illustrative demo data.

Industries

Built for Businesses Where Customer Retention Matters

RetainCLM brings customer intelligence, churn prediction, segmentation, retention analytics, and AI-powered actions together for businesses that depend on long-term customer relationships.

Pricing

Plans that grow with you

Simple tiers built around how deep you want to go with AI-driven retention. Talk to us for a plan tailored to your team.

Starter
For small teams getting started with churn prediction.
  • Core churn prediction
  • Customer overview dashboard
  • Email support
Most Popular
Professional
For growing teams automating retention end-to-end.
  • Everything in Starter
  • AI Playbooks & A/B Testing
  • Win-Back Engine
  • Priority support
Enterprise
For organizations that need scale, security, and control.
  • Everything in Professional
  • Custom integrations
  • Dedicated success manager
  • Custom SLA
Trust

Enterprise-grade from day one

Enterprise Security
Secure Authentication
Data Privacy
AI-Powered Analytics
Real-Time Insights
Scalable Architecture
FAQ

Common questions about RetainCLM

What is Customer Lifecycle Management (CLM) software?
CLM software tracks a customer's full journey, from acquisition through onboarding, engagement, renewal, and churn, in one platform. RetainCLM combines that lifecycle view with AI-driven churn prediction and retention automation.
How does RetainCLM predict customer churn?
Machine learning models score churn risk from customer behavior, usage, and engagement signals, before an account cancels, so your team can act on risk instead of reacting to a lost customer.
What is a Customer Health Score?
A real-time indicator of how likely an account is to stay, renew, or churn, based on usage, engagement, and risk signals. It surfaces on the Customer Overview Dashboard so teams can prioritize at-risk accounts.
Can RetainCLM automate customer retention?
Yes. AI Playbooks trigger rules-driven retention workflows, campaigns, and win-back offers automatically based on churn risk and customer segment.
How do I get pricing for RetainCLM?
RetainCLM offers Starter, Professional, and Enterprise plans built around how deep you want to go with AI-driven retention. Contact sales at retainclm@gmail.com for a plan tailored to your team.